Even if you're a federal government employee, you may not know that OPM sponsors the Federal Human Capital Survey. This survey measures employees' perceptions of workforce conditions and management practices.
These practices affect employee engagement, satisfaction, commitment, and--ultimately--retention.
So, this survey is important, and I hope the DOT community takes it as seriously as I do and responds honestly (and thoughtfully, please).
The 2010 survey is being called the "Employee Viewpoint Survey." This is a more accurate--and much friendlier--name. I hope that friendliness will translate into greater DOT participation. Because that's the result I really care about.
That's right. Now, wouldn't I rather hear good news? Sure. Do I want DOT to be the best workplace in the federal government? You bet. But I'd trade that to see DOT have the highest survey-response rate!
I'd rather our workers voice their complaints than sit on their hands and keep quiet. Because we can't fix a problem unless we hear about it. And we want to fix problems.
Look, I've worked hard this year to make the Department a more open workplace, and I hope people have noticed that. From town hall sessions and webcasts to my regular open-door hours, I have gone out of my way to learn what's going on inside DOT, how people feel about working here, what they like, what they would change.
This survey provides another opportunity to anonymously share opinions about how to make DOT an even better place to work. We want a great response rate that reflects the viewpoints of a wide cross-section of DOT employees (and--not that I'm competitive--that blows away the other federal agencies). More importantly, input helps us shape the future of the Department.
We take comments seriously. Upon receiving recommendations from last year’s survey, we instituted a training program for for first-line supervisors to enhance their leadership and management and improve their communications and employee engagement. We've also required mandatory ethics training for all senior management personnel leaders at DOT, including both political appointees and career civil servants.
Only by challenging ourselves individually and as a Department can we continue to achieve the exceptionally high level of performance that DOT reached over the twelve months. So, please, let us know what's up through the OPM survey.
The EVS is being emailed to a random sample of U.S. Department of Transportation (DOT) employees during the first week of February and will remain open until the end of March. Federal Aviation Administration Air Traffic Controllers, included in the sample, will receive paper surveys via postal mail at their office locations.
Please, all of you DOT-ers out there, take the time to respond.
It's good for you. It's good for DOT. It's good for America.